Why Customer Onboarding Should Never Really End
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Head of Customer Experience at Arrows, Shareil Nariman, knows more about customer onboarding than just about anyone we’ve ever spoken with. In this episode, Shareil explains how to implement continuous onboarding at your company, use your high-touch experience to inform your low-touch onboarding, and measure your onboarding program’s success.
Why Customer Onboarding Should Never Really End