Can Parts & Service Collaborate? Ideas to End the Department Rivalry | SDR #269

In this episode, Chris and Christian dish out real talk on the ongoing rivalry between Parts and Service teams at many Dealerships. They share crazy stories they’ve witnessed behind the scenes and 3 key ideas to improve collaboration, communication, and understanding between these critical departments. It all comes down to empathy, inclusion, and mutually beneficial incentives when properly aligned. Chris even describes what to look for in Parts and Service Managers who “get it” and are willing to lead the charge in transforming toxic attitudes and culture. With some effort on both sides, it is possible for Parts and Service teams to work together as closely as best friends - and the entire Dealership benefits with revenue boosting teamwork. 0:00 - 13:00 Intro and Our New Youtube Channel 13:00 - 21:00 News 21:00 - 31:00 Can Parts and Service Be Friends #servicemanagement #department #technician  Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup