Ep. 235 - Security Awareness Series - An Empathetic Approach Security Culture with Stuart Archer

Today on the Social-Engineer Podcast: The Security Awareness Series, Ryan and I are joined by Stuart Archer. Stuart is a dynamic health care leader with a proven track record of quality improvement, growth and innovation. He began his health care career at the bedside as a nurse’s aide, building within him a laser-like focus on a patient-first care model and building teams guided by empathy and compassion. He took the helm at Oceans Healthcare in 2015 and has since shepherded in a period of unprecedented improvement and growth.   Oceans is now an industry leader, among very few behavioral health providers to implement much-needed quality benchmarking tools like patient depression and anxiety questionnaires and implementing a companywide electronic medical records system.   Oceans has earned numerous awards, including being named one of the Inc. 5000’s fastest-growing companies in America for six consecutive years.   Mr. Archer is an at-large board member of the National Association of Behavioral Healthcare, was named the 2021 D CEO Magazine Outstanding Healthcare Executive and earned the 2018 EY’s Entrepreneur of the Year in Healthcare award for the Southwest region. [Nov 20, 2023]   00:00 - Intro 00:20 - Ryan Intro 00:56 - Intro Links: -          Social-Engineer.com - http://www.social-engineer.com/ -          Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ -          Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ -          Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ -          Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb -          CLUTCH - http://www.pro-rock.com/ -          innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/                                                04:00 - Stuart Archer Intro -          LinkedIn: linkedin.com/in/stuartlarcher/ 06:12 - The Path to Empathy 09:29 - Building a Better Team 13:06 - Corporate Level Introspection 15:15 - Prepare for the Hurricane 18:12 - It Can't Happen To Me 19:38 - Know Your Audience 23:58 - Gone Phishin' 26:18 - Ideal Behavior 31:33 - Advice for an Empathetic Culture 34:09 - Book Recommendations -          And There Was Light - Jon Meacham -          Raven Rock - Garrett Graff 35:46 – Mentors -          Mother 37:07 - Wrap Up & Outro -          www.social-engineer.com -          www.innocentlivesfoundation.org