When negotiations get stuck, be sure you do this

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It’s not news that understanding the other person’s key interests is a crucial skill for your negotiation skills toolbox. I knew that when I went into the contract negotiation in the following story…and I almost blew it anyway. It took a question born out of desperation to teach me that some interests can be elusive, surprising, and even downright unbelievable.
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When negotiations get stuck, be sure you do this

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When negotiations get stuck, be sure you do this
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