The Hidden Costs of Ignoring Workplace Wellbeing

In this episode of the HR Leaders Podcast, I spoke with DJ Casto, Chief HR Officer at Synchrony, about the hidden costs of deprioritising employee wellbeing - and the immense benefits of making it a strategic priority.👉 Subscribe to HR Leaders: http://bit.ly/2wFkCEq🎙️ Listen on your favourite platform: https://art19.com/shows/hr-leaders-podcast👤 Follow Chris on LinkedIn: https://www.linkedin.com/in/chrisraineyhr/See Greatness Everywhere with EightfoldPowered by deep-learning AI, Eightfold’s unrivalled Talent Intelligence Platform shows you what you need, when you need it. Whether you’re finding or developing talent, their skills-driven approach backed by their unparalleled talent insights enables the outcomes you need to stay ahead. Explore the Platform: https://hubs.li/Q02jjSsT0Episode highlights00:00 - Introduction01:27 - Synchrony's focus on employee wellbeing06:15 - Supporting mental health beyond physical health08:08 - Challenges of remote contact centre work09:31 - How the 60-second brakes work12:03 - Integrating Thrive's approach into workflow13:43 - Customizable wellbeing solutions for each role15:32 - Building a diverse roster of wellbeing coaches17:36 - Making it easy and safe for employees to access coaches22:32 - Importance of confidentiality with outside partners23:59 - Taking a proactive approach to mental health25:46 - Becoming a better leader through parenthood28:44 - Rethinking parental leave policies31:45 - Precious bonding moments supported by the company33:08 - Providing support when parents return to work35:19 - Addressing childcare breakdowns with flexibility38:08 - Being open and agile with benefit innovations40:27 - Staying focused on serving employees' needsAbout HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.