How NTT Data Prioritised Culture While Integrating two Companies

In this episode of the HR Leaders Podcast, we are joined by Natalie Porter, Head of Culture and Employee Experience at NTT DATA UK. Natalie shared valuable insights on leading culture change and improving employee experience during a major integration of two large companies.👉 Subscribe to HR Leaders: http://bit.ly/2wFkCEq🎙️ Listen on your favourite platform: https://art19.com/shows/hr-leaders-podcast👤 Follow Chris on LinkedIn: https://www.linkedin.com/in/chrisraineyhr/See Greatness Everywhere with EightfoldPowered by deep-learning AI, Eightfold’s unrivaled Talent Intelligence Platform shows you what you need, when you need it. Whether you’re finding or developing talent, their skills-driven approach backed by our unparalleled talent insights enables the outcomes you need to stay ahead. Explore the Platform: https://hubs.li/Q02jjSsT0Episode highlights0:28 - Natalie provides background on her career journey in HR01:03 - She discusses working externally as a consultant before moving into an internal role01:55 - The value of bringing an external perspective into an internal role02:53 - Importance of listening and understanding people are complex03:06 - Using her experience to provide context on change initiatives03:42 - Her role was created as part of the company integration04:43 - Researching the culture and employee experience during integration05:00 - Employees felt uncertainty and fear amidst constant change05:57 - Wanting to redefine the culture and values post-integration06:22 - Developing a new purpose statement and reinforcing values07:29 - Challenges of leading culture change amidst other transformations08:27 - Adapting to external forces like changes in remote work09:34 - Focus on diversity, equity and inclusion initiatives10:23 - Addressing challenges around DEI in tech11:05 - Establishing inclusive foundations in policies and processes12:26 - Encouraging allyship and engagement from all employees13:25 - Advice for leaders on complexity of an integration journey14:17 - Impact of changes on employee experience15:01 - Excited about reconnecting people and bringing teams together15:37 - Rebuilding connections lost during the pandemic16:59 - Importance of 'soft skills' and relationships18:12 - Conclusion and looking ahead to the next phaseAbout HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.