Intrapreneurship in an Orthodontic Office | Becoming the Treatment Coordinator You Are Meant to Be

This week we are lucky enough to have Janelle Baum back on Hey Docs! Last time we had her on to talk about her TikTok account and how she leveraged her gift in comedy to grow her following. Today we are talking about her role as a treatment coordinator and how she has leveraged the same skills to break out of the traditional box of ""just a team member working in an office."" Janelle is the epitome of an intrapreneur and shares tips and tricks for making the TC room your own. So whether you are a doctor or a team member, you will want to catch this episode. Her background in becoming a treatment coordinator 1:14Changes Janelle is seeing in this industry 5:43Bringing her humor into the TC 10:53Helping treatment coordinators connect better with their patients 13:50From job to career 16:45Any tools that are really helping you right now? 22:18Getting started with social media 24:47“It’s just trusting the process of ‘OK, these people trust us.’ They see a little bit of the doctor and most of the TC, but if you educate them and inform, and influence your patients of what to expect at that consult, they’re not going to think any different like ‘Why is the doctor here for only 3 minutes? I expected him for 10.’ So if you educate and influence your patients before they come in on what to expect, it’s golden.” 9:07TikTok: @noodlebaum1226 Instagram: @noodlebaum Facebook: Janelle Baum