Leader Dialogue: Performance Excellence Challenges in the Age of Consumerism

Topics discussed on this week's show include: Business Acumen, including Niki's background and use of Lean Sis Sigma Principles. Current strategies and opportunities for improvement in running 3 ambulatory verticals of a Dutch-based parent company. Understanding how Consumerism has changed buyers expectations and how these changes are impacting consumer loyalty. Niki Buchanan, General Manager of [...]