Customer retention as the key benchmark
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Shannon Breen, co-founder and co-CEO of FreightVana joins the show to discuss why he had the itch to step out and create something new. Picking the power only and trailer drop niche just made sense. The forces of the pandemic on new equipment orders and driver constraints created an unplanned tailwind. Now almost two years in business it’s all about retention in 2023.
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Customer retention as the key benchmark