#99 Whitnee Hawthorne | Chief Customer Officer @ Navan (Formerly TripActions)

In this episode, Whitnee Hawthorne, Chief Customer Officer of Navan (formerly TripActions) joins the podcast to discuss innovation in the world of travel, and how she’s thinking about it in her current role. Whether it is exploring the consolidation of expense management, travel bookings, and corporate cards or imagining the airport of the future, Whitnee is a multi-faceted leader with tangible and tactical advice on how to succeed in the field.Listen for advice on:How to implement customer insights into features and innovationsPrioritizing between the customer and business to reach goalsFinding the balance between being authentic and professionalPositioning yourself to be considered for innovation roles/projectsLearn more: Whitnee Hawthorne (guest): https://www.linkedin.com/in/whitneehawthorne/Zoia Kozakov (host): https://www.linkedin.com/in/zoiaWomen in Innovation: https://www.womenininnovation.co Hosted on Acast. See acast.com/privacy for more information.