#56: Key Departments Critical to A Sound CRA Training Program

A key element of your CRA program is understanding that CRA is not always about creating new opportunities, but is about finding the opportunities that already exist. To do this, you should aim to give each team at least three CRA trainings a year. This will keep team members up-to-date on any new regulations and will help keep your program top of mind. Team members are more likely to forget about CRA when they haven’t heard from you in a long time. But if you train team members to watch out for CRA opportunities, you’re almost guaranteed to come across new services, loans, and investments that are eligible for CRA credit. So who do you train, you ask? It depends on your bank size and structure, but here is a common list of trainings: New Hire Training: The first introduction to CRA, do this in person or recorded, keep it quick and high level. CRA Essential Live - https://hub.cratoday.com/freewebinarBankwide Training: Keep this high level and part of your LMS (your learning management system). Highlight how everyone has a role in the CRA program (service etc). Commercial Lending Partners: This includes small businesses, commercial lending, commercial real estate, all aimed to help you identify community development loans! You can do this yourself or I also help train commercial loan officers using their own credit documents! -https://cratoday.com/cra-training/ Don’t forget loan ops too, not only for community development loan identification, but also for data integrity training! Other departments include Marketing, Investments, Controllers etc. The list can go on and on! The bottomline here is you need to have a solid training plan in place based on your bank size and plan to deploy training on a periodic basis. And don’t forget to keep it light and fun! CRA Today helps bankers master the Community Reinvestment Act, get exam ready, and change lives through the power of community development.Want to learn the CRA basics? Sign up for CRA Essentials Live! A live webinar with Linda Ezuka that shares everything you need to create a solid foundation for your CRA journey. https://hub.cratoday.com/freewebinarReady to take a deeper dive into the CRA? Join your fellow CRA enthusiasts in the CRA Hub as we navigate regulatory change, study core CRA concepts and connect as community development professionals across the nation.https://cratoday.com/hub/CRA Today Website: https://cratoday.com/ Linda Ezuka, LinkedIn https://www.linkedin.com/in/linda-ezuka-cra-today/Copyright © 2022 by CRA Today LLC(No claim to original U.S. government material)All rights reserved. No part of this podcast may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, including electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of the author and publisher.This podcast is a periodic publication of CRA Today LLC and is intended to notify and inspire recipients of new developments in the Community Reinvestment Act. It should not be construed as legal advice or legal opinion on any specific facts or circumstances. The contents are intended for general informational purposes only, and you are urged to consult your own attorney concerning your situation and specific legal questions you have.