Who decides what kind of care grandma gets?
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It was 1996 when journalist Howard Gleckman got "the call" — about emergency care for his mother-in-law. Soon he was managing care for three older family members, and found the system impenetrable. He’s since made a career of explaining how long-term care works in the U.S., and how Wall Street investors are helping decide the kind of care your grandmother gets.
Who decides what kind of care grandma gets?