The Strategic Advantage of Modern Airline Digital Commerce Tech Stack [flyadeal Case Study]

Another exciting Diggintravel Podcast episode, featuring an in-depth discussion with Surya Kuchibotla, Head of eCommerce and Distribution at flyadeal.
Discover how flyadeal is building a modern digital commerce tech stack and leveraging technology to carve out a competitive edge.

Key podcast highlights:
Flyadeal's unique organizational model
How flyadeal is running consolidated, end-to-end digital marketing campaigns utilizing CDP
How to do airline personalization on three levels
Flyadeal's approach to AI-driven personalization and conversational commerce on WhatsApp

RESOURCES:
You can find the full article with examples, screenshots, key concepts, quotes, and other notes from this chat here:
https://diggintravel.com/modern-airline-digital-commerce-stack-flyadeal/
You can find how airline marketers can build relevant, timely, trustworthy customer experiences on autopilot with AI here:
https://useinsider.com/sirius-ai-generative-ai-solution-for-customer-experience/