Research as a Product with UsabilityHub

Welcome to this episode of Hard Mode featuring Usability Hub Co-Founder & CEO, Matt Milosavljevic. UsabilityHub is a remote usability testing platform that allows you to backup design decisions with real user data.In this conversation with Tractor  Co-Founder & CEO Matt Allen, the chat dives into how UsabilityHub operate with their 3 co-founders, their company beginnings being somewhat of a happy accident, the particulars of scaling a bootstrapped tech business, how modest success can be totally acceptable when doing so, and finding true success in outcomes such as building a solid team.Talking points:Usability Hub beginnings (a happy accident)Operating nowadays as a 3-founder companyWhere Usability Hub fits in the research marketThe problem being solvedFive-second tests on everything (even penguin enclosures)The particulars of running a high scaling and bootstrapped tech businessHow modest success can be completely acceptable when bootstrappingHiring opportunities and hiring challenges‘Not a lifestyle business’The success in building a solid teamReaching new levels and milestonesA love of BuildkiteEmphasising Customer SuccessLinks:UsabilityHubMatt MilosavljevicNicholas Firth-McCoyTristan GamilisAlan DownieAppleAtlassianBugherdBuildkitefivesecondtest.comStartmateOnline:https://usabilityhub.comUsabilityHub on Twitter: @UsabilityHub www.tractorventures.comFollow Tractor Ventures on Twitter: @tractorventures This episode was hosted by Matt Allen: @mattallen