Mars Inc. on Scaling Design Thinking

We've got a special episode of Creative Capes Podcast 🎙 for anyone who is trying to scale Design Thinking in their organisation. We sat down with Nicole Licciardi – Global Design Thinking Senior Manager at Mars Inc 🍫 who is the driving force behind their User Centricity movement and, in our opinion, a superhuman. 🔥 We've been collaborating with Nicole for the past 2 years on building and scaling Design Thinking learning programmes across the globe and it's really amazing what she and her team managed to achieve.
In our chat with Nicole, we talked about how the movement started, the challenges at every step of building Design Thinking capacity in the organisation and how they overcame them and managed to scale the movement at Mars globally. We hope you enjoy our chat and if you want to see our faces, watch on our Youtube Channel @futurelondonacademy.