How to curate constructive conflict at work

So you may have witnessed some tense conflicts at work. Someone may have even raised their voice at you. But how can we harness the power of conflict at work?In this episode we dig into how to nail negotiation and conquer conflict at work with William Ury - Co-Founder of Harvard Law School’s Program on Negotiation and author of Possible: How We Survive (and Thrive) in an Age of Conflict.