5 Reasons Why Freight Brokers Lose Shippers and How to Avoid Them!

It's very hard to find a good shipper/customer, and it's much harder when we lose them. So, In this Freight Broker Boot Camp episode, I share with you 5 reasons why freight brokers and freight agents lose shippers. I will also discuss how your freight brokerage can avoid these mistakes in order to retain shipping customers. Enjoy!   Timestamps: [00:08] Quick Introduction [00:26] Reason #1 - Failing to develop multiple relationships within the shipper [02:26] Reason #2 - Over promising & Under-delivering [03:29] Reason #3 - Poor communications [04:59] Reason #4 - Not acting on customer feedback [06:45] Reason #5 - Becoming too complacent [08:31] Get Your Freight Broker Training NOW! - www.FreightBrokerBootCamp.com [08:56] Subscribe, Rate & Review! ---------------------------------- If you enjoyed this episode, please RATE / REVIEW and SUBSCRIBE to ensure you never miss an episode. Connect w/ Dennis & Learn More! Connect with me on LinkedIn Learn to Become A Freight Broker/Agent in 30 Days or Less! Watch Freight Broker Training Videos FREE Recently Ranked "Top 30 Freight Podcast"