326: What To Do When a Client is Upset

When running a business, you will inevitably run into people who had a different expectation of what you were giving them, and when they don’t receive it will get angry. Very angry. So… what do you do when that happens? When a client starts raging, threatening to sue, leaving nasty emails, publicly slandering you… it can feel like a LOT.  SO today we are sitting down and walking you through what WE do in circumstances like this, what we recommend, how to solve the situation as best you can, and how to do so with integrity and grace. --------------------------------- Show notes:  https://theheartuniversity.com/326-what-to-do-when-a-client-is-upset --------------------------------- Post Partner: www.postpartner.com/heartandhustle Use code HEARTANDHUSTLE for $200 off your first order!  --------------------------------- HoneyBook: share.honeybook.com/heart In addition to a FREE 7-day trial, get 50% off your first year of HoneyBook, a $200 value!!  --------------------------------- The Heart Courses: www.theheartuniversity.com/courses --------------------------------- If you want to connect with us and other listeners in the Heart and Hustle community join our Facebook group here. --------------------------------- PODCAST10 for 10% off anything from The Shop! www.theheartuniversity.com/shop --------------------------------- Follow along: www.instagram.com/mrslindseyroman www.instagram.com/evierupp www.instagram.com/theheartuniversity