Janson Seah: Time Theft & Blue-Collar Workforce Management, Market Selection & Entry and Product-Led Growth vs. Go-To-Market Motion - E355

Janson Seah, Cofounder of StaffAny, and Jeremy Au talked about three main topics:

1. Time Theft & Blue-Collar Workforce Management: Janson shared the dynamics of managing blue-collar workers and introduced the concept of  "time theft” and its implications on productivity, accountability and incentive structures in organizations. He emphasized the need for a restructured approach to workforce management, focusing on performance-based rewards and outcomes rather than solely on time-based metrics. He believes this approach will motivate employees to take ownership of their work and lead to better outcomes for both employees and the organization.

2. Market Selection & Entry: Janson highlighted the challenges involved in expanding across various countries in Southeast Asia. He emphasized the importance of understanding the distinct characteristics of different customer segments, especially small and medium-sized enterprises (SMEs). He pointed out that many small businesses in developing markets may not have the technological infrastructure to handle large, complex software solutions that would be prevalent in the US.

3. Product-Led Growth vs. Go-To-Market Motion: Janson explained the complexities of implementing go-to-market strategies in the region. He stressed that the product-led growth strategies in the U.S. don't translate effectively across various industries and geographies in Southeast Asia, unlike what you may read on Substack from an American founder or VC. He also stressed the importance to understanding local market conditions, customer preferences, and business practices, which often require a more hands-on, relationship-based approach than what might be typical in the US.

They also talked about how cultural and operational norms influence business strategies, the necessity for digitalization and efficient management tools in SMEs, the relationship between technology and human labor, and the critical role of leadership in scaling a business.



Watch, listen or read the full insight at https://www.bravesea.com/blog/janson-seah

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