Flash Coffee & Biofourmis Layoffs, Tech-Enabled Food Thesis & AI Productivity Regulations - E335

Shiyan Koh, Managing Partner of Hustle Fund, and I talked about three main topics:

1. Layoffs and Market Exits: Shiyan and I talked about the recent wave of layoffs: Biofourmis (45 staff in Singapore, and at least 85 staff globally) and Flash Coffee (closed all 11 Singapore outlets). We agreed on the importance of executing layoffs decisively, advocating for a single, well-planned and deep cut rather than a drawn-out process of multiple cuts. We touched upon the necessity of transparent communication, ensuring that the remaining team members are well-informed and supported throughout the transition, and highlighted the importance of agility in uncertain times.

2. Tech-Enabled D2C Consumer: We explored tech-enabled food services and analyzed the industry's financial intricacies, distribution challenges, and competitive landscape. We debated how coffee chains utilize tech not only in processing orders, how they choose locations, and differentiate in markets already saturated with traditional coffee chains. We talked about Luckin Coffee’s unique model, which requires customers to download an app before placing an order, a strategy that streamlines the ordering process and serves customer acquisition and data collection, allowing it to better tailor its offerings and marketing strategies.

3. AI Productivity Transformation: We discussed EU’s aim for AI regulations, similar to its GDPR for data privacy, vs. ASEAN's recently-stated hands-off approach, letting each country decide its own path. We also discussed the difficulty of halting AI development and pointed out the practical issues of enforcing regulations. We were skeptical about JPMorgan CEO Jamie Dimon's forecast of a 3.5 day workweek due to AI. While AI enhances productivity, it also intensifies competition, ultimately transforming entire industries rather than individual jobs. We also talked about AI bots and how they can already emulate the conversational style of specific individuals like Jason Calacanis and brainstormed possibilities like historical fiction podcasts featuring debates between figures like Napoleon and Gandhi.

We also touched upon the NASDAQ performance of the MoneyHero SPAC (Seedly), authenticity and value of human error and spontaneity in content creation, suggesting that there might still be a preference for “artisanal podcasters”, the necessity of continuous learning and adaptation, the ethical dimensions of AI deployment, fostering innovation while ensuring data privacy and the strategies for maintaining balance and humanity in the fast-paced tech world.



Watch, listen or read the full insight at https://www.bravesea.com/blog/flash-coffee-layoffs

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