Ep. 83: Cory Kreeck, Beachbody
Release Date:
Cory Kreeck shares some advice on how to handle escalated calls effectively: "If you've got a situation where it is escalating, view that as an opportunity to learn how you might have better helped that customer. And then as a second course, be prepared to acknowledge it might not have been about you."
Ep. 83: Cory Kreeck, Beachbody