949: How to End Miscommunications, Unclarity, and Endlessly Repeating the Same Conversation with Marsha Acker

Marsha Acker reveals how to break free from the cycle of miscommunication and misunderstandings. — YOU’LL LEARN — 1) The root of misunderstandings and miscommunications 2) The four actions of every conversation 3) The more effective way to disagree with someone Subscribe or visit AwesomeAtYourJob.com/ep949 for clickable versions of the links below. — ABOUT MARSHA — Marsha Acker, CPCC, PCC, CPF, is the host of the Defining Moments of Leadership podcast, the founder and CEO of TeamCatapult, and the author of two groundbreaking and thought-provoking books:  The Art and Science of Facilitation and Build Your Model for Leading Change (a workbook). Marsha has an international presence and reputation as a facilitator of meaningful conversations, a host of dialogue, and a passionate agilest. She coaches leadership teams to grow their collective leadership and to build the capability of achieving true, sustainable behavior change through dialogue. • Book: "Build Your Model for Leading Change: A Guided Workbook to Catalyze Clarity and Confidence in Leading Yourself and Others" • Book site: BuildYourModel.com • LinkedIn: Marsha Acker • Website: TeamCatapult.com — RESOURCES MENTIONED IN THE SHOW — • Study: “Essential Conflict In The Workplace Statistics In 2024” from ZipDo • Theory: 4 Player Model • Book: "Dialogue: The Art Of Thinking Together" by William Isaacs • Past episode: 159: Increasing Confidence by Increasing Self-Awareness with Dr. Tasha Eurich • Past episode: 366: Mastering Conversations through Compassionate Curiosity with Kwame Christian • Past episode: 707: Amy Edmondson on How to Build Thriving Teams with Psychological Safety See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.