75 | Crying at the Dock
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Jennifer Hill is everyone's favorite revenue person, most likely because she brings an improv veteran's "yes, and" attitude to everything she does. Vice President of Commercial Strategy at Kalibri Labs, Jennifer is spreading the gospel about how data-driven decision-making and collaboration can make hotels more profitable. Susan and Jennifer talk about leaving jobs that don't quite fit, building a better revenue mousetrap, and crying at the Loading Dock.
75 | Crying at the Dock