Bootstrapping in France (Baptiste Jamin from Crisp)

Baptiste Jamin co-founded Crisp with a friend he met in high school. Highlights (go straight to 🔥 for the best stuff):1:42 – Crisp competes with massive companies: Zendesk, HelpScout, Intercom2:52 – How did Crisp get started? (they started young!)4:40 – The key insight that lead them to start Crisp 🔥7:03 – "Being young and in France, how much did you know about the startup ecosystem?"9:39 – How they bootstrapped Crisp in their twenties 🔥12:52 – Market insights and how they found their first customers 🔥16:02 – How they got a surge of new customers 🔥22:39 – Why Crisp charges LESS than their competitors 🔥30:14 – What it's like to have a customer base that is comprised of many niches 🔥32:30 – How does a small team ship such high-quality software? 🔥35:06 – Marketing strategy and tactics for small SaaS companies 🔥40:36 – Key insight on Crisp's "job to be done." 🔥45:52 – Crisp's simple sales trick for closing more deals 🔥50:58 – Why some EU countries have an advantage in product differentiation 🔥1:01:54 – Emerging global SaaS markets you might not have heard aboutWhat should we talk about next?Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenrylesLeave a review/comment on Podchaser; it's like Reddit, but for podcasts.Email us: support@transistor.fmThanks to our monthly supporters:Jason CharnesMitchell Davis from RecruitKit.com.auMarcel Fahle, ​​wearebold.afAlex PayneBill CondoAnton Zorin from ProdCamp.comHarris Kenny, Intro CRM podcastOleg KulykEthan GundersonWard Sandler, MemberspaceRussell Brown, Photivo.comNoah PrailColin GrayAustin LovelessMichael SitverPaul Jarvis and Jack Ellis, FathomDan BudaDarby FreyAdam DuVanderDave Giunta (JOOnta)Kyle Fox GetRewardful.com
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