Client Retention Metrics Every Studio Should Track

In this episode of "The Pilates Business Podcast," host Seran Glanfield explores the pivotal role of client retention in the boutique fitness industry. Delving into the nuances of using data to foster customer loyalty, this episode is full of insights for studio owners seeking sustainable growth. It sheds light on how a deep understanding of studio management data can transform client experiences to powerful retention tools. Learn about the critical retention metrics that can guide your business decisions, from the financial impact of client satisfaction to leveraging the Net Promoter Score for early detection of retention issues. Tune in for strategic wisdom and actionable tips to elevate your studio's success.GRAB YOUR FREE RESOURCE: The Studio Owner's Guide to MASTERING REELS 📲 Follow Seran on Instagram @seran_spring_three ❤️ Loved this episode? Leave a review - your review helps spread the word about the show and I read each and every one! 🎧 Never miss a new episode! Be sure to follow or subscribe to stay up to date Work with Seran: 🌟 Join the Thrive Membership and get the support and accountability you need as you grow your business 🌟Enroll in the Marketing Intensive and get everything you need to master your marketing and finally build a thriving studio business Join my FREE FB group - and ask me your biz questions! 🤳 Join the Growing A Studio Business Facebook Community