Is retention still a thing with Joe @thebarberguru

We are excited to have our friend Joe share a different perspective on today's episode. Joe is 1 of the owners at City Image Barbershop in New Jersey. They started with one shop and now have 10 barbershop locations in 5 different counties.  Joe shares his insight on building his brand, creating a unique opportunity for barbers ,and how they have a heavy focus on customer service which... we all know great customer service leads to great client retention. From business tips, pre booking, to the shop environment and ambiance, and so much more. This episode is a crossover into the similarities of salon world and the barber world. You do NOT want to miss this episode.
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