Episode 2: The one about cancellations

Thank you for all the support and your subscriptions! I really appreciate it.  Subscribe, rate, leave feedback and comments on the podcast.The elephant in the room: Southwest AirlinesA disaster in the making. Herb Kelleher’s airline is suffering because of profit hungry executives.  Southwest IT department hails from the 1990s and needs an extreme makeover!Aggressive Mediocrity: More and more people are ok with doing the bare minimum and are proudly mediocre. How is this affecting the industry?