Is Your Nonprofit Working with New American Communities? Three Methods This Nonprofit Used to Identify Learner Needs with Trang Truong-Hill

When I decided to do an episode on identifying learner needs, I wanted to showcase an organization that used multiple approaches and saw results from their work. That's why I've invited Trang Truong-Hill from the YMCA of the USA to join me today to explore a project that we've worked on together as well as many other projects they have going on inside of this nonprofit. Trang shares how her nonprofit identified what staff needed to be able to do to work with New American communities more effectively. I can't wait to dive into this conversation.▶️ Is Your Nonprofit Working with New American Communities? Three Methods This Nonprofit Used to Identify Learner Needs with Trang Truong-Hill ▶️ Key Points:02:13 Trang’s Career Journey07:49 Unique programs and services that the Y is offering to New American communities11:46 Identifying learner needs to deliver programs and services more effectively14:52 Figuring out what to create to further the programs and services your nonprofit already offers17:51 No matter how effective a program is, you should always be looking for ways to improve it19:49 Getting feedback from learnersResources from this episode:Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇Know anyone who would benefit from this episode? SHARE this with your friends. 🔗Connect with Trang Truong-HillLinkedin: Trang Truong-HillWebsite: ymca.orgConnect with HeatherLinkedin: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here.--Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization. Let’s create lasting impact through innovative L&D solutions!Produced by Ideablossoms