226 - The Process is the Outcome with Kirsten Clacey

 Kirsten Clacey is a facilitator and coach, currently Head of Facilitation at Automattic’s Learn Division, with some brilliant perspectives on process, content, and learning.What’s even better is that she holds these ‘competing’ views with wonderful balance and nuance.In this episode, Kirsten shares why she places so much value on process — without sacrificing content. The key, as she sees it, is to create a process that lets learning opportunities emerge naturally for the participants.Learn how Kirsten creates integrated processes, makes learning happen fast, and adjusts her process and content depending on the circumstance.Find out about:Why the outcome of a workshop is embedded throughout the process, not as a final lightbulb momentHow a focus on process eventually leads to stronger, self-directed outcomesWhy facilitators are experts in adapting — for themselves and the environments they create for othersHow to dial up and down the balance of content and process, according to the group and their needsHow to facilitate with and around an ‘expert’ participantWhy it’s critical for participants to apply the skills they’re learning in-situ, to embed the learning and create a snowballing sense of progressDon’t miss the next episode: subscribe to the show with your favourite podcast player.And download the free 1-page summary, so you can always have the key points of this episode to hand.Links:Watch the video recording of this episode on YouTube.Kirsten’s website.Kirsten’s new blog (coming soon!)Kirsten’s book: The Remote Facilitator’s Pocket Guide.Connect to Kirsten:On LinkedIn.On Twitter.Support the show:Make a one-off donation and contribute to the ongoing costs of running the podcast. Support the Show.**Click here to navigate through all episodes via this interactive podcast map.**If you're inspired by our podcast and crave similar conversations, consider joining Dr Myriam Hadnes' NeverDoneBefore Facilitation Community. **If you're keen to master the art of facilitation, discover our expert-led live, online Facilitation Courses at the NDB Academy. **If you enjoy the show, consider a one-off donation and contribute to the ongoing costs of running the podcast.