216 - Mastering Difficult Conversations: The Art of Communication through Role-Play with Kate Crawshaw

A difficult conversation can take many forms — emotionally intense, sharing unexpected information, challenging someone, reasserting boundaries.Whatever ‘difficult’ looks like to you, we all have something in common: we’re terribly under-practiced in having these conversations.For Kate Crawshaw, role play can be the missing piece of the puzzle when it comes to feeling confident about difficult conversations. Creating a container and taking the time to practice, rehash, and become familiar with our ‘difficult’ selves can make every conversation feel more manageable and ourselves more grounded.Vital work for facilitators, you’ll no doubt agree.Find out about:How role play can give us a second chance — or a practice run — with difficult conversationsWhy difficult conversations are made more difficult by their scarcityHow to set the rules in role play and maintain a non-judgement practiceWhy it’s fruitless to role play as yourselfWhy judgement is a core part of facilitation and why it can feel so difficult to defer itHow controlling the tempo of your conversations can settle your nervesHow to stop focusing on your own ‘performance’ by refocusing on the learning outcomeDon’t miss the next episode: subscribe to the show with your favourite podcast player.And download the free 1-page summary, so you can always have the key points of this episode to hand.LinksSerious WooConnect to Kate:On LinkedInSupport the Show.**Click here to navigate through all episodes via this interactive podcast map.**If you're inspired by our podcast and crave similar conversations, consider joining Dr Myriam Hadnes' NeverDoneBefore Facilitation Community. **If you're keen to master the art of facilitation, discover our expert-led live, online Facilitation Courses at the NDB Academy. **If you enjoy the show, consider a one-off donation and contribute to the ongoing costs of running the podcast.