Episode 14: UX Research Craft & Methodologies with Naroth Murali, UX Researcher at DBS

Naroth Murali is a mixed-method UX researcher with over 6 years of experience in the design research domain.
Having majored in industrial design, he is presently a part of the UX Research Team in DBS Bank where he collects, analyses and interprets customer data for consumer banking business and UX teams.
An avid golfer, food/wine enthusiast and science-fiction lover, curiosity is at the core of what he does. He is adept at creating delightful user experiences that challenge the status quo, backed by uncompromising research.
We spoke about:
- Choosing the right research method
- Research fieldwork
- Applying for a User Researcher job
- Research Ops
- Qual and Quant research at DBS Bank