Connect with BMC Helix ITSM and Remedy – Introduction to Discovery Customization Webinar
Release Date:
Replay of the Connect with BMC Helix ITSM and Remedy - Introduction to Discovery Customization Webinar on November 18, 2020.
In this session, she will review taxonomy, nodes, and relationships of the Discovery data model. Also will cover:
Discovery OOTB patterns
How to “read” an OOTB Discovery pattern
UI-Generated patterns
Introduction to Custom patterns
Discovery Customization options
Lisa Keeler is a Lead Technical Support Analyst
For more information on the monthly webinar series please visit Connect with BMC Helix ITSM and Remedy Monthly Webinar Series
Connect with BMC Helix ITSM and Remedy – Introduction to Discovery Customization Webinar