How can preschool educators get classroom management right?

Videos of Kinderland teachers allegedly mistreating their young charges went viral last year. What are the challenges teachers face in classroom management? How are rules and guidelines applied on the ground? Steven Chia puts these questions to Caroline Seng, director of professional development and standards at the Early Childhood Development Agency, Cara Lee, deputy director at the Anglican Preschool Services and Fiona Cher, a mother of two preschool children.See omnystudio.com/listener for privacy information.