Can Emotional Intelligence be Taught? with Dr. Stevie Dawn Carter

In episode 131, Coffey talks with Dr. Stevie Dawn about the impact of emotional intelligence on organizations.They discuss the definition of emotional intelligence; the difference between EI and EQ; how to measure emotional quotient and whether it is reliable; the correlation of EI and empathy; how to identify lack of EI in the workplace; approaching emotional intelligence as a learned ability; how to improve the EI in the workplace; how EI affects organizations and leadership; and codes of conduct in the workplace.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Stevie Dawn Carter, PhD, is a passionate advocate for emotional intelligence, seamlessly blending academic expertise with her dynamic speaking and training efforts. With a Master’s in Sociology and a Doctorate in Leadership, Stevie's journey into the world of emotional intelligence was driven by a deep rooted commitment to understanding the intricacies of human dynamics and group interactions. Her academic pursuits laid the foundation for a career dedicated to empowering individuals and organizations.Throughout her career, Stevie has left an indelible mark on audiences worldwide, offering engaging and insightful presentations that draw from her years of academic study as well as varied work experience.Stevie's dynamic approach to speaking and training has made her a sought-after authority in the field, engaging audiences with her relatable stories and humor. In an ever-changing world, Stevie Dawn Carter's work continues to inspire and transform, guiding individuals and organizations toward greater emotional intelligence and success.Stevie Dawn can be reached at:https://www.empathix.nethttps://www.linkedin.com/in/drsteviedawncarterhttps://www.facebook.com/empathix.ushttps://www.instagram.com/empathix.usAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Define emotional intelligence (EI) and differentiate it from emotional quotient (EQ)2. Discover methods for measuring and improving emotional intelligence3. Examine the impact of emotional intelligence on organizational culture, leadership, and workplace dynamics.