Leading the charge on digital-first customer success

Carlos Quezada and Matt Harmon join the podcast today from HPE Aruba, where they lead customer success as a service. They've been leading the charge on building digital-first experience (and even winning awards).
 
We get an update on where they are finding success within their digital ecosystem to drive a positive experience amongst their customers.
 
You can find Carlos here: https://www.linkedin.com/in/cquezada/
You can find Matt here: https://www.linkedin.com/in/mdharmon/
 
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Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success.
 
We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page.
 
GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.