Episode 133: Value of shoulder-to-shoulder coaching

Classroom training, armed with a PowerPoint, a purpose, and a bunch of people. Yet, when we're in the in-store what do we do? We can’t always schedule training so what does spontaneous training look like? Why do we miss out on those opportunities and how can we make a lasting difference? The guys get into “once you see something, say something!” Check out this episode to learn what the next steps are.