212 - Why Conflict is a Gift: The Inner Journey of a Skilled Facilitator with Sarah Norton & Steve Ray

Conflict in workshops is common, but how many of us seek to avoid it instead of embracing it?It’s understandable, and dare I say natural, to do so, but as Sarah Norton and Steve Ray explain in this episode, conflict is a growth opportunity. The journey through conflict can be uncomfortable, but the destination beyond it is one of radical difference.Sarah and Steve have trained countless facilitators in the art of conflict facilitation — not ‘management’ or ‘resolution’, but precisely ‘facilitation’ —  and share their key takeaways, common realisations, and secrets to success in this episode.Find out about:How to use conflict as a growth opportunity and why it’s important to do soWhat work facilitators shall do to prevent themselves being triggered in conflictsWhy well-facilitated conflict can be so powerful — and what can happen when it isn’’t facilitatedWhy a focus on inner work will serve facilitators better than learning more tools or methodsHow to create coherent and memorable principle statements for yourselfWhy facilitators are in the room to protect the space, rather than direct itHow and why Sarah and Steve train facilitators to be consciously incompetentDon’t miss the next episode: subscribe to the show with your favourite podcast player.And download the free 1-page summary, so you can always have the key points of this episode to hand.LinksGroupwork Centre website.Connect to Sarah and Steve:Sarah on LinkedInSteve on LinkedInSupport the Show.**Click here to navigate through all episodes via this interactive podcast map.**If you're inspired by our podcast and crave similar conversations, consider joining Dr Myriam Hadnes' NeverDoneBefore Facilitation Community. **If you're keen to master the art of facilitation, discover our expert-led live, online Facilitation Courses at the NDB Academy. **If you enjoy the show, consider a one-off donation and contribute to the ongoing costs of running the podcast.