In conversation with......Ratan Kesh

For the first time in the series, we visit India and chat with Ratan Kesh, Head of Retail Operations and Service at Axis Bank, one of the country's largest financial institutions. Ratan explains what the Covd19 situation as meant for his team and the delivery of services - and also what the lockdown has meant for him and his family, including his admiration for the extraordinary talents of his wife.