CU 2.0 Podcast Episode 278 Total Expert and Canvas Credit Union on Mortgages Now

Send us a Text Message.There is a lot of communication during the process of approving and funding a mortgage.  The member has questions and needs to stay informed.Enter Total Expert’s James White who tells about the company’s technology that automates a lot of the process - which of course frees up a credit union’s staff to do other work.But don’t just take his word. Also on the show is Shelby Parkhill. Senior mortgage loan originator at Canvas Credit Union in Denver.  She tells how the Total Expert tools work in the trenches at Canvas.Along the way we also explore the shape of today’s mortgage business and it’s maybe not as grim as you fear.  The business also is cyclical.  Good times will come again and smart credit unions - Canvas is one such - are readying themselves for the next cycle.A take away: a lot that is interesting now is happening at some credit union mortgage departments.Want more of James White? Listen up to a 2022 podcast with him on supercharging member engagement. Listen upLike what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com  And like this podcast on whatever service you use to stream it. That matters.  Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto