The Road to Thriving Nonprofits: Exploring Outcome Measures and Data Systems

Ever wondered why some nonprofits thrive while others struggle to make a real difference? Join us, your co-hosts Ken Berger and Peter York, in cracking the code of impact measurement in nonprofits. With Peter's expertise in the field, we unlock the complexities of this vital tool that goes beyond mere data collection, homing in on the metrics of success and exploring who gets to define them. Buckle in as we challenge the notion of success and highlight the need to consult those being served about their desired outcomes.Our journey doesn't stop there. We delve into the murky waters of outcome measurement and the stark divide between funders who push for certain results and those who simply monitor outputs. We tackle the tension between desired outcomes and resource constraints and highlight the role of nonprofits in designing programs that yield realistic and beneficial results for those they serve. Listen closely as we navigate the difficult terrain where market transactions don't always prioritize those in need.Lastly, we draw back the curtains on data collection from beneficiaries, discussing its role in shaping impactful programs. We question the limitations of satisfaction metrics and advocate for investing in data systems that yield more precise outcomes. While the road to data-driven decision-making in nonprofits may be steep, we tie up our discussion with collaborative solutions that encourage shared ownership of impact measurement systems. Don't miss out on this enlightening conversation that puts nonprofits, their beneficiaries, and their funders under the microscope.