Mirko Kloppenburg, Lufthansa, discusses how processes should be refocused on the main actors - people
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Processes revolve around people. However, sometimes we keep forgetting that in the flood of technology and robots helping us along the way. Mirko Kloppenburg from Lufthansa, author of New Process Lab will discuss why people, not technology, should stay upfront while presenting his trademark guideline called the New Process Checklist.Learn more at the Processand website!Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand
Mirko Kloppenburg, Lufthansa, discusses how processes should be refocused on the main actors - people