Why Gen Z needs a crash course in communication

The National Institute of Dramatic Art has launched a new course to help teach Gen Z how to be in an office environment after they came of age during the pandemic.
The course called ‘Prologue’ was created off the back of research showing younger workers have a skills gap when it comes to offline interaction, like picking up a phone instead of sending an email or text. 
In this episode of The Briefing, we speak with researcher Claire Madden about the skills Gen Z are apparently lacking, and how NIDA plans to teach them. See omnystudio.com/listener for privacy information.