066 - How to be a consultant: Dealing with customers without having a nervous breakdown

If your project customers are external to your organization, you have a lot more to worry about than the success of your project. You also have the carry the weight of building and maintaining a relationship with your organization's customer. And if you do it wrong... you are toast!  In this episode, Kim shares some points from training that he gives to new Project Managers that are transitioning from "internal" facing projects to "external," customer facing projects. Follow along and learn how to be a PM consultant!    JOIN THE HAPPY HOUR! Get access to all podcasts, PDU certificates, bonus content, exclusive member Q&A webinars and more from our membership! https://pmhappyhour.com/membership   STUMP THE PM’S! We love to hear about your tough PM issues, so please hit us up at podcast@pmhappyhour.com or on Facebook at facebook.com/pmhapyhour and we’ll see if we can help you. If we use your question, we’ll send you a PM Happy Hour coaster you can enjoy at your next happy hour.