What To Do When They Blow It

How do you respond when your employee loses a big customer, misses an important deadline, or fails on a big project? Every leader will deal with disappointment, but how you handle disappointment reflects more on you as a leader than on the person. In fact, coaching an employee who failed to meet your expectations will be one of your most significant opportunities to build your leadership brand and credibility in your organization. In today's episode, we discuss three things you can do to lead through disappointment.