168.5: The Afterpod | Chris Byers, CEO, Formstack

Our C-suite leader guests answer one of the middle market's most daunting questions: How do you make a great hire? How do you Make a Great hire? So, we do a couple things to enhance the hiring process. The one most important thing I think we do is about two years ago we began to document our culture. And so it was writing down in what has turned into nine culture code statements that really we believe encompass our culture. And when I say document I think it’s important to remember that culture, well, you can write down whatever you want…you think you want your culture to be. But often times, our day to day actions turn into culture. That is, in fact, how culture gets built around the world, even like local country culture. It’s a sum of the series of actions and behaviors that a group of people take. And so we want to document that though to see what are the things that we seem to value and what are the things we seem to not value and, in fact, devalue or cause us problems? And so as we did that it became this really good framework for interviewing potential team members. And so about half of our interviewing process is skill set, so do they have the right skills for the job? And that’s a relatively easy thing to get through. I mean, the resume helps and then, you know, a series of interview questions just to understand are they technical enough. We actually run people through a project of some sort, so if you’re a developer we actually want to see you code. That’s extremely illuminating to kind of get a sense of how you operate and how you work. Read More