Building Customer-centric Models for Wholesale Brokers | Bob Gadaleta, Twin Maples Speciality

In this episode of Making Risk Flow, Juan de Castro speaks with Bob Gadaleta, Executive Vice President at Twin Maples Speciality, a new division of Starr Insurance designed to focus on serving mid-market businesses through wholesale brokers in the US. Bob joined Starr to assume this newly created position, bringing over 29 years of insurance industry experience in underwriting and field sales leadership, including stints at Hiscox and AIG.Over the course of their conversation, Juan and Bob discuss how Twin Maples Specialty aims to streamline workflows, use data-driven insights, and attract top talent to provide efficient and innovative solutions for brokers. Plus, the duo also discuss what the insurance industry can learn from the insurtech startup mindset, how prioritisation can lead to superior risk selection, and why brokers don’t want, yet another, portal.If you'd prefer to watch the episode instead, simply click here!To discover out more about digital risk processing, click here.Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes: The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's