What are some best practices for communicating with 3DP customers?

In this WTFFF?! episode Tom and Tracy discuss a listener’s question regarding what are the best practices for communicating effectively with customers? Especially in a service related business of providing designs for 3D printing, engineering, architecture, or even prototyping services, communication is key to customer satisfaction. Since it is much easier to keep a current customer happy than it is to obtain a new one, the tips in this episode are key.
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