SMEs boosted by fast decisions, customer feedback

CIMA Member in Practice Fiona Bevan, ACMA, CGMA, describes recent trends in the UK SME sector and how her company, Bevan Financial Management Ltd, adapted to the COVID-19 crisis. She offers advice for SMEs — and larger businesses — on effective customer feedback and how businesses can improve and speed up their decision-making without losing control. Bevan is speaking at AICPA’s & CIMA’s ENGAGE EUROPE conference on 19 May on the topic of “How to Rethink Your Organisations’ Business Models and Revenue Streams”.