Episode #11: Boundaries with Susan Greenside

In this episode, I am chatting with my longtime friend, Susan Greenside, about setting boundaries in your business. Whether setting parameters around when it’s ok to contact you (not midnight) or how to communicate and enforce your cancellation policy, we hit it all.As service professionals, we want to serve our clients, but they need to respect us too. This episode is all about setting client expectations so that they and you have a great relationship.