How Big Brands are Transforming their Customer and Digital Experience with Knowledge Management
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In this episode we have taken a break from our regular podcast series to bring you an extend session from the recent "How Big Brands are Transforming their Customer and Digital Experience with Knowledge Management" Hosted by Sharan Melamed of Matchboard. This session features commentary from both AGL and BMW discussing their transformational journeys in deploying Knowledge Management and the benefits gained since the deployment.
How Big Brands are Transforming their Customer and Digital Experience with Knowledge Management